13 Years in the Trenches: Brutally Honest Lessons from a Digital Marketing Expert

Rakesh, Founder of Digital Marketing Expert Rakesh

digital marketing expert

Introduction: From Excel Sheets to Expert Strategies

The path to becoming a digital marketing expert isn’t paved with shortcuts or luck—it’s built on failures, late nights, and relentless learning. My journey began not in a glamorous agency, but in the back office of a company, staring at Excel sheets. Over 13 years, I’ve climbed from data entry to leading teams, cold-calling strangers to advising global brands, and surviving layoffs to building my own business. Here’s my unfiltered story and the lessons that transformed me into the expert I am today.


Phase 1: The Back Office Grind (2009–2012)

Role: Back Office Executive
Skills Learned: Excel, PowerPoint, Reporting, Precision

What I Did:

  • Created daily reports tracking sales, inventory, and client data.
  • Mastered pivot tables, VLOOKUP, and data visualization.
  • Presented findings to managers in crisp PowerPoint decks.

Brutal Lessons:

  1. Data is Power: Excel taught me that numbers don’t lie—they reveal gaps, opportunities, and truths.
  2. Details Matter: A misplaced decimal in a report once cost my team a client. Never again.
  3. Adapt or Die: When my company shifted to cloud tools, I taught myself Google Sheets overnight.

Quote I Lived By:
“If you can’t measure it, you can’t improve it.” – Peter Drucker


Phase 2: The Digital Marketing Bootcamp (2013–2015)

Role: PCF Executive → Lead Manager
Skills Learned: Lead Generation, Cold Emailing, Team Leadership

What I Did:

  • Scraped data from LinkedIn and directories to build email lists.
  • Sent 50000+ cold emails/day (yes, manually).
  • Led a 20-person team to generate leads for international clients.

Brutal Lessons:

  1. Rejection is Your Teacher: 95% of cold calls ended with “No.” But the 5% paid my bills.
  2. Automate or Suffer: After sending 10,000 emails manually, I discovered Mailchimp. Life changed.
  3. Leadership ≠ Authority: Yelling at my team got deadlines met but killed morale. Empathy worked better.

Anecdote:
My first “big lead” came from a typo-ridden email to a Canadian startup. They replied: “Your persistence is annoying, but your hustle is admirable.” We closed a ₹5L deal.


Phase 3: The Sales Manager Hustle (2016–2018)

Role: Sales Manager → Certified Expert
Skills Learned: Pitching, Negotiation, Certifications

What I Did:

  • Closed deals for SEO, social media, and Google Ads.
  • Got certified in Google Analytics, HubSpot, SEMrush, and Meta Blueprint.
  • Turned a struggling agency’s revenue from ₹10L to ₹1Cr/year.

Brutal Lessons:

  1. Trust > Transactions: Clients don’t buy services—they buy you.
  2. Certifications ≠ Competence: My Google Ads cert looked great on LinkedIn, but A/B testing taught me more.
  3. Burnout is Real: Working 16-hour days landed me in the hospital. I learned to delegate.

Lowest Moment:
Losing a ₹20L client because I oversold results. I refunded their money and vowed: “Underpromise, overdeliver.”


Phase 4: The Expert Era (2019–Present)

Role: Digital Marketing Expert & Entrepreneur
Skills Mastered: Strategy, Scalability, Business Acumen

What I Do Now:

  • Audit businesses to find hidden growth opportunities.
  • Build ROI-driven campaigns (SEO, PPC, content) for clients like schools, hospitals, and e-commerce brands.
  • Mentor startups on avoiding the mistakes I made.

Brutal Lessons:

  1. Your Network is Your Net Worth: 80% of my clients come from referrals.
  2. Fail Fast, Learn Faster: A ₹3L Facebook Ads flop taught me to test audiences with ₹500/day budgets first.
  3. Adapt or Become Irrelevant: When AI tools like ChatGPT emerged, I spent weekends mastering them—not fearing them.

Proudest Moment:
Helping a small Jaipur jewelry brand rank #1 for “handmade silver earrings” and hit ₹50L/month in sales.


13 Lessons I Wish I’d Known Earlier

  1. Skills > Degrees: Certifications opened doors, but grit kept them open.
  2. Listen to Data, Not Egos: Let analytics guide decisions, not hunches.
  3. Cold Email Formula“Hi [Name], I noticed [specific pain point]. Can I fix it in [timeframe]?”
  4. Fire Toxic Clients: The 20% draining your energy? Replace them.
  5. Charge Your Worth: Doubling my rates scared me—but attracted better clients.
  6. Automate the Boring Stuff: Tools like Zapier save 10+ hours/week.
  7. Never Stop Learning: I still take 1 course/month.
  8. Your Team is Your Legacy: Invest in their growth.
  9. Track ROI Religiously: If you can’t tie efforts to revenue, stop doing it.
  10. Brand Yourself Early: I waited too long to build “DMER.” Don’t.

Conclusion: The Trenches Never Leave You

This journey wasn’t about becoming an “expert”—it was about surviving setbacks, outworking doubters, and staying curious. Today, when I see a rookie struggling with Excel or a founder scared of SEO, I see my younger self. The trenches taught me that expertise isn’t a title; it’s the scars you earn and the lessons you share.

To anyone starting out: Embrace the grind. Your “overnight success” is 13 years away.


Need an expert who’s been in your shoes?
Let’s Talk about turning your chaos into strategy.


About the Author:
Rakesh is a Digital Marketing Expert with 13+ years of experience. From Excel sheets to 7-figure campaigns, he’s helped 100+ businesses scale online. Follow his journey on LinkedIn.


Post a Comment